Privacy Policy

Last updated: February 23, 2026

1. Introduction

Loonbyte CRM ("we", "our", or "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application.

2. Information We Collect

  • Account information — name, email address, and profile photo provided through Google Sign-In.
  • CRM data — contacts, deals, meetings, documents, and other content you create within the Service.
  • Google API data — when you connect Google Calendar, Drive, or Gmail, we access only the data necessary to provide the requested features (e.g., calendar availability, document storage, email sending).
  • Usage data — basic analytics such as pages visited and feature usage to improve the Service.

3. How We Use Your Information

  • To provide, maintain, and improve the Service.
  • To authenticate your identity and manage your account.
  • To sync with third-party services you explicitly connect (Google Calendar, Drive, Gmail).
  • To communicate important updates about the Service.

4. Data Storage & Security

Your data is stored securely using Google Firebase infrastructure. We implement industry-standard security measures including encryption in transit and at rest, role-based access controls, and tenant isolation to protect your information.

5. Third-Party Services

We integrate with Google APIs to provide calendar, drive, and email functionality. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only when required by law or to protect the rights and safety of our users.

7. Data Retention & Deletion

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Upon deletion, your data will be permanently removed within 30 days.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Revoke Google API permissions at any time through your Google Account settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the Service or via email.

10. Contact

If you have questions about this Privacy Policy, please contact us at support@loonbyte.com.